Privacy Policy

Last Updated: November 13, 2025

Introduction

MDLMN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our Chrome Extension collects, uses, and safeguards your information.

Information We Collect

Information You Provide

  • Account ID: You provide your MDLMN account ID through the extension's options page to connect to your account
  • Phone Number: Your preferred phone number for making calls (stored locally in your browser)
  • Dial Preferences: Your call handling preferences (stored locally in your browser)

Information Collected Automatically

  • Selected Phone Numbers: When you use the extension to dial, call, or text, the selected phone number is sent to our API
  • Selected Text: When you use the "Clip" feature, the selected text and current page URL are sent to our API

How We Use Your Information

We use the collected information to:

  • Authenticate your account with the MDLMN service
  • Initiate phone calls through your Twilio account
  • Send text messages through your Twilio account
  • Process clip requests by sending selected text to your phone

Data Storage

  • Local Storage: Your account ID, preferred phone number, and dial preferences are stored locally in your browser using Chrome's storage API
  • No Cloud Storage: The extension itself does not store any of your data on our servers
  • Server Processing: Information sent to our API (phone numbers, text content) is processed in real-time and not permanently stored

Third-Party Services

Twilio

Our service uses Twilio to handle phone calls and text messages. When you use the extension, data is transmitted to Twilio's servers. Please review Twilio's Privacy Policy for more information.

MDLMN API

Selected phone numbers and text are sent to our API (api.mdlmn.co) to process your requests. This data is used solely to fulfill your request and is not stored permanently.

Data Sharing

We do not:

  • Sell your personal information
  • Share your data with third parties for marketing purposes
  • Use your data for purposes other than providing the MDLMN service

We may share data:

  • With Twilio to process calls and texts
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your information:

  • HTTPS encryption for all data transmission
  • Secure API authentication
  • Local browser storage (data never leaves your device unless you use the extension features)

Your Rights

You have the right to:

  • Access your data stored in the extension (through Chrome extension settings)
  • Delete your data by removing the extension or clearing its storage
  • Control what information you provide to the extension
  • Opt-out by not using the extension

Children's Privacy

Our extension is not intended for users under the age of 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)

European Users (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

Consent

By using the MDLMN Chrome Extension, you consent to this Privacy Policy and agree to its terms.